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Does your managed service subscription agreement comply with Australia’s new subscription laws? Subscription agreements are a familiar part of doing business. Software platforms, IT providers and other managed service businesses often rely on them to provide ongoing services, automate renewals and build recurring revenue. From 1 July 2027, new rules will change how many of...

Franchising Compliance Update Fair Work and Superannuation Risk in Franchise Networks Franchisors are operating in a rapidly evolving regulatory environment and expectations around compliance have never been higher. Recent enforcement activity and case law make one thing clear: franchisors are now expected to take an active and ongoing role in monitoring, managing and responding to...

ACCC Guidance on “Reasonable Opportunity to Make a Return on Investment”: Clear Intent, Limited Clarity Late last year, the ACCC provided further guidance on the recent amendments to the Franchising Code of Conduct, including the new requirement that franchise agreements provide franchisees with a reasonable opportunity to make a return on investment. While the guidance...

Why It’s Time to Rethink Your Privacy Policy (Thanks to AI and New Laws) Let’s be honest: dealing with personal information has never been simple. But with AI everywhere and new privacy laws landing in 2025, the stakes have gone up for every business in Australia. What’s Changed in Privacy Law? If you missed the...

OpenAI tightens AI usage policies: ChatGPT won’t take the blame for bad advice From 29 October 2025, OpenAI’s usage policies now clarify that ChatGPT cannot be used for the “provision of tailored advice that requires a licence, such as legal or medical advice, without appropriate involvement by a licensed professional.” The update wasn’t a change...

Protecting Customer Privacy: What the Kmart Ruling Means for All Businesses   When the Office of the Australian Information Commissioner (OAIC) rules that one of the nation’s most beloved retailers has breached its privacy obligations, it’s a warning to businesses across Australia. If a business like Kmart can get privacy compliance wrong, no brand is beyond...

Australia’s world-first scam laws are here – and they could impact your marketing   In a bid to crack down on scams, Australia has introduced world-leading legislation: the Scams Prevention Framework (SPF). If your business markets to customers, collects personal data or operates online, you need to know what’s changed.   Australians are losing more than $2...

Why estate planning is crucial for business owners: Protect your legacy  For many business owners, a company is more than just a source of income—it’s their passion, legacy, and life’s work. But while many dedicate years to building their success, far fewer take the time to plan for what happens next. Without a clear estate...

The Ripple Effect: How Cyberattacks on Small Businesses Can Impact Clients and Third Parties The Australian Signals Directorate’s (ASD) Annual Cyber Threat Report for 2023-24 paints a stark picture: calls to the Australian Cyber Security Hotline are steadily rising year on year, and the average cost of cybercrime for small businesses has alarmingly increased. While...

Warning: Beware of Trademark Scam Emails Targeting Small Business Owners Recently, there has been an alarming rise in scams targeting businesses with fraudulent trademark application emails. These scams typically use scare tactics, urging firms to act quickly and offering to file trademark applications. One such scam email, which has been circulating recently, looks like this:...